Frequently Asked Questions
Everything you need to know about shopping with PAZZION INTL.
What shipping options are available for international orders?
We offer standard and express international shipping to over 50 countries. Delivery times typically range from 3 to 10 business days depending on your location and the selected shipping method at checkout.
How do I determine the correct shoe size?
Our footwear follows standard European sizing. We provide a detailed Size Guide on every product page, including centimeter measurements, to help you find the perfect fit for your feet.
What is your return and exchange policy?
Items in their original, unworn condition with all packaging intact can be returned within 30 days of receipt. Please note that sale items may be subject to different terms specified during the promotion.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and region-specific digital wallets. All transactions are encrypted and processed through a secure payment gateway.
How should I care for my leather shoes and bags?
To maintain the quality of your PAZZION leather goods, avoid prolonged exposure to direct sunlight or moisture. We recommend using a soft, damp cloth for cleaning and applying a leather conditioner periodically.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery status in real-time.